Contact
 
Use the email form below to send an email to the Windgate II community manager or other management staff, the Windgate II board president or committee chairs, or editor of this website.
 
Assistant community manager -- Joanne Nelson's email address is joanne.nelson@fsresidential.com. Hours when she is in the office (at the pool house) or out and about on the property:

   Monday 9:30 am – 12:30 pm
   Tuesday noon - 6 pm
   Thursday noon - 6 pm
   Friday 8:30 am - 12:30 pm 
 
Billing -- For billing questions, please email ar.dcmetro@fsresidential.com.
 
Emergency - Call (703) 385-1133 and provide your name, property (Windgate II), unit number, phone number where you can be reached, and a description of the emergency.
 
Maintenance -- See the Maintenance page.
 
Ombudsman -- Have a concern, issue or suggestion? Contact the ombudsman for the Windgate II board, Jonathan Watson, at jonathanwatsonwgii@gmail.com or (703) 409-7616. Read more.
 
Maintenance -- For routine maintenance services , go to FSRConnect, log in to your account, select the "my community" section, and click on "submit a work order." For parking stickers, pool passes, gazebo reservations, variance and records requests, please see the Forms for Requesting page.
 
Moving, orientation, or resale inspections -- Please use the form below to contact Randee Coleman (select Randee in the "send to" box). When contacting Randee, please include: Windgate II, your unit number, the topic, your email address and phone number.
 
Landscape variance – Wish to add a perennial, shrub, tree, or other permanent addition to the common area? Use this form to submit a landscape variance request (with attachments) to the chair of the landscape committee, Pat Walter, at pwalter-wg2@outlook.com. As a reminder, the common area consists of the entire property other than the individual units and the limited common elements associated with those units (patios, decks, front stairs and portions of the front stoops).
 
Sensitive issue -- Sometimes when an issue arises, it makes sense to contact a board member -- for example, if there's a sensitive matter involving another unit owner, or if you think a policy change needs to be considered. To bring such issues to the attention of the board, please contact Jonathan Watson, Ombudsman, at jonathanwatsonwgii@gmail.com or (703) 409-7616.  
 
Comments about this website? Please use the form below to email Kirk Winters, web editor (select Kirk in the "send to" box). Your name, email address, and unit address are required fields and must be included. 
 
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