Update (Mar 24)
Our new landscaping company, Potomac Springs Landscapers, was onsite recently installing mulch and cleaning up. Many residents have reported that the property looks great; some others have noted a few issues. Concerns that were reported to NRP and the board were passed on to Potomac Springs; they have assured us that they will address the issues. It will take Potomac Springs some time to become fully familiar with the property, so please continue to report concerns while giving them time to learn our expectations.
Tennis and pickleball players may have noticed the broken center strap on one of the nets. A replacement piece has been ordered and will be installed as soon as possible. Thanks for your patience.
Windows are the owner's responsibility. There are some windows around the property – mainly original wood windows that have never been replaced – that require scraping and repainting, or full replacement. Some others have ripped screens. If your windows fall into these categories, please make a plan to address the problem. Management may issue violations for windows in poor condition.
Parking and Pool Passes
Thank you to everyone who’s already done this! If you’ve renewed your vehicle registration or gotten a new vehicle since last spring, you can log into your account on https://windgate2.com and upload the new image to your album. Unit owners who rent out their units may also update their tenants’ information. If there are no changes to the occupants in your unit and the vehicle registration in your account is unexpired, you don’t need to do anything at this point. Remember that this household information feeds the Member Splash pool pass system so it needs to be accurate if you want to use the pool. If you have a question about this, you may email email@example.com.
If you have any questions or need assistance, please reply here. To review your payments, submit additional requests, and more, please log onto the owner portal at https://portal.nrpartnersllc.com.
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